WhatsApp wasn't built for teams — one phone, one login, endless "who replied to this?". Team Seats give every agent their own secure login into one shared inbox, with roles, assignment and a full activity log, so your team works together without passing a phone around.

Each agent gets their own secure seat — no shared passwords, no passing a phone around the office.
Send leads to the right person by area, product or round-robin, so two agents never reply to the same customer.
Owner, admin and agent roles control who can broadcast, export or change settings — everyone sees only what they should.
Every reply, assignment and note is attributed, so managers always know who did what.
Send an email invite; each agent sets their own password.
Pick owner, admin or agent per person.
Route conversations by area, product or round-robin.
Everyone shares one inbox while you keep a full activity trail.
Quick answers — also marked up as FAQ schema for rich results in search.
Join 1,000+ Malaysian businesses using JomChat — one inbox, smart pipeline, AI memory and safe campaigns. 7-day free trial, no credit card.