AI & Automation

An AI chatbot that answers WhatsApp instantly, 24/7.

Customers expect a reply in minutes, even at 2am. JomChat's AI chatbot learns your products, prices and FAQs, then auto-replies to every WhatsApp message in about 0.8 seconds — in Malay, English or rojak — so no lead waits and no question goes unanswered while you sleep.

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AI Chatbot
Why it matters

Always-on answers, in your voice

Replies in about 0.8 seconds

Every incoming message gets an instant, on-brand answer — even after hours, on weekends and public holidays.

Trained on your business

Feed it your products, prices, FAQs and policies; it answers from your knowledge base, not generic guesses.

Malay, English and rojak

Tuned for how Malaysians actually chat, so replies read naturally in mixed-language conversations.

Hands off when it should

When a question needs a person, it escalates to a human agent in the same thread — no dead ends.

How it works

Live in an afternoon

  1. 1

    Add your knowledge

    Paste products, prices, FAQs and policies, or import them.

  2. 2

    Set the tone

    Choose how formal or friendly the bot sounds.

  3. 3

    Turn on auto-reply

    The AI starts answering new messages instantly.

  4. 4

    Review and refine

    Check transcripts and tweak answers as you grow.

By the numbers
0.8sAverage reply time
24/7Coverage, even after hours
3 languagesMalay, English and rojak

Frequently asked questions

Quick answers — also marked up as FAQ schema for rich results in search.

Your own knowledge base — products, prices, FAQs and policies you provide — so answers match your business, not generic ones.
Yes — it's tuned for Malaysian conversations, including Malay, English and mixed messages.
It hands off to a human agent in the same thread, so the customer never hits a dead end.
You choose the tone and can disclose it however you like; replies stay on-brand either way.
Most businesses are live the same afternoon — paste your info, set the tone and switch on auto-reply.
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